Last updated: January 1, 2021
The following discloses the information gathering and dissemination practices for Branderos. We reserve the right to modify the information contained herein at any time without prior notice. If we do make changes to our privacy policies, we will modify this page accordingly.
Branderos is committed to respecting the privacy of our website visitors, employees, email subscribers, and participants of our events, training courses and initiatives. Branderos is responsible for personal information in its possession or control.
Branderos collects, uses and/or discloses mostly contact information (such as an individual’s name, title, address, telephone number and/or email address), solely for the purpose of communicating with an individual in relation to the Services provided by Branderos. Branderos does not impose any limits on the collection, use or disclosure of this information by Branderos, or of any other information about an individual that is considered publicly available by the Personal Information Protection and Electronic Documents Act (PIPEDA).
In some cases, Branderos collects, uses and discloses personal information of individuals. This occurs if you are registering for any of our Services in your personal capacity as an individual and/or and on behalf of your organization, including registering for events, courses, and programs.
We collect, use and disclose the personal information of individuals only in accordance with PIPEDA, other applicable legislation or regulation, and this Privacy Policy.
This Privacy Policy applies to personal information that we collect, use and disclose about individuals when they access or use Branderos websites (our “Websites”) and through our service, marketing and support interactions and communications with clients (collectively, our “Services”). It applies to personal information in any form whether oral, electronic or written. In this Privacy Policy, “we” “us” and “our” refers to Branderos.
We need certain types of personal information so that we can provide our Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use our Services.
Your knowledge and consent are required for our collection, use, or disclosure of personal information, except in certain circumstances exempted by law.
We collect personal information that you provide to us directly, such as by entering it into registration forms or uploading it to our Websites, or that arises from your activity on our Websites or otherwise engaging with the Services.
Branderos will limit our collection of personal information to only that which is necessary for the purposes identified by Branderos. Branderos will not use or disclose personal information for purposes other than those for which it was collected, except with your consent, or as required or permitted by law.
We collect personal information that you provide directly to us through:
Branderos collects personal information primarily from individuals and our employees themselves. In some cases, Branderos may also collect personal information from other sources including employers or personal references, or other third parties who represent that they have the right to disclose the information.
When you use our Services, we and our service providers (companies that work on our behalf) collect non-personally identifiable information (described in the paragraph below) and we may use a variety of technologies, including cookies and similar tools, to assist in collecting this information. We use this information for statistical analysis, and to help us customize our Websites and Services and to make them more user-friendly.
The information we or our service providers collect about you varies depending on what Services you use, and includes:
Analytics: We use service providers that provide analytics on your usage of our Services, including but not limited to Google Analytics and Mailchimp. For a description of how these third parties handle your information, including the cookies they may use, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings. For example, to prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
We will only use your information for one or more of the following purposes:
Aggregate/Anonymous Data: We may aggregate or anonymize any information collected through our Services so that it can no longer be linked to you or your device. We may use or share anonymized and aggregated information for any purpose including, without limitation, for research and marketing purposes.
Cookies and Similar Technologies: We and our service providers use the information collected through these technologies for statistical analysis to help us make our Websites and Services more user-friendly, to save you time, and to offer you a more meaningful visit in the future by understanding and remembering your browsing preferences.
Cookies are small text files that are placed on your computer or mobile device when you visit a site that enable us to recognize your device, store your preferences and settings, understand the web pages of the Services you have visited, enhance your user experience by delivering and measuring the effectiveness of content tailored to your interests, perform searches and analytics, and assist with security and administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.
You can change your settings so that you are notified when a cookie is being set or updated or you can block cookies altogether. Please consult the “Help” section of your browser for more information. You can also manage the use of Flash technologies, including flash cookies and local storage objects, with the Flash management tools available on Adobe’s website. Please note that by blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings of our Services.
Online Advertising: Periodically, our sites may allow the use of third-party cookies or similar technologies to measure and improve the effectiveness of our advertising campaigns. From time to time, this information may be shared with a third party who uses it to serve you advertising relevant to your interests as you are browsing the Internet. For this activity, Branderos and/or its agents may use the services of Google, LinkedIn, Facebook, Instagram and their affiliated networks. You can visit www.youradchoices.ca to learn more about this type of advertising and choose whether to continue receiving interest-based ads. We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that non-affiliated third parties may place on the device you use to access our Services.
We may share or disclose your information in the following circumstances:
As described above, we may share or disclose your information to third parties and service providers who have access to perform these services but are prohibited from using your information for other purposes. Branderos uses contractual or other means to provide a comparable level of protection while information is being processed or used by a third party.
Employee Information: Branderos may disclose personal information about an individual who is an employee:
Only Branderos employees with a business “need-to-know”, or whose duties reasonably so require, are granted access to personal information about clients and employees.
In addition to your choices surrounding the use of cookies and other technologies described above, you have legal rights under applicable law. If you would like further information about your legal rights or would like to exercise any of them, please contact our Privacy Officer (see below) at any time.
Canada’s privacy law may permit you to request that we:
We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances.
Requesting to Access or Amend Your Information: Branderos will inform you of the existence, use, and disclosure of your personal information upon request and will provide you with a copy of that information except where inappropriate. You will be able to challenge the accurateness and completeness of the information and have it amended as appropriate. In providing an account of disclosure, Branderos will provide a list of third parties to which it may have disclosed personal information about you when it is not possible to provide an actual list.
Personal information will be provided in understandable form within a reasonable time, and at minimal or no cost to you. In certain situations, Branderos may not be able to provide access to all the personal information that we hold about you. For example, if doing so would likely reveal personal information about a third party, such as another individual, or could reasonably be expected to threaten the life or security of another individual. Also, Branderos may not provide access to information if disclosure would reveal confidential commercial information, if the information is protected by solicitor client privilege, if the information was generated in the course of a formal dispute resolution process, or if the information was collected in relation to the investigation of a breach of an agreement or a contravention of the law.
In order to safeguard personal information, you may be required to provide sufficient identification information to permit Branderos to account for the existence, use and disclosure of personal information, and to authorize such access. Any such information will be used only for this purpose.
Branderos will promptly correct or complete any personal information found to be inaccurate or incomplete. Any unresolved differences as to accuracy or completeness will be noted by Branderos. Where appropriate, we will transmit to third parties having access to the personal information in question any amended information or the existence of any unresolved differences.
Requesting to Withdraw Your Consent: You may withdraw your consent at any time in order to put a stop to any further collection, use or disclosure of your personal information by Branderos. This is subject to legal or contractual restrictions, and provided that reasonable notice of withdrawal of consent is provided to Branderos and the withdrawal of consent is in writing and includes understanding by the individual that withdrawal of consent could mean that Branderos cannot provide the individual with a related product or service. You may contact Branderos for more information regarding the implications of withdrawing consent.
There may be limited circumstances where we may need to retain some of your information after you have withdrawn consent. For example, a “do not contact” list of email addresses could be retained for individuals who have requested no further communication from us. Moreover, other laws may require that information be retained. For example, financial sector legislation and regulations require organizations to retain information such as client credit files and credit card applications for five years from the day of closing of the account to which they relate.
Branderos will update personal information about you as necessary to fulfill the purposes outlined above in the section “How We Use Your Information”, or upon your request as noted above.
Branderos will keep personal information only as long as it remains necessary or relevant for the identified purposes, or as required by law. Depending on the circumstances, where personal information has been used to make a decision about an individual, Branderos will retain, for a period of time that is reasonably sufficient to allow for access by the individual, either the actual information or the rationale for making the decision, after which such information will be destroyed, erased or made anonymous.
We use your name and email address to contact you for administrative, transactional and promotional purposes. You may opt out of receiving all or certain kinds of emails from us by using the “unsubscribe” feature in emails, or our Preference Centre on our Websites. Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Policy or as required by law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you.
Our Services may contain links to third-party websites. If you choose to use these sites or features, you may disclose your information not just to those third parties, but also to their users and the public more generally depending on how their services function. We are not responsible for the content or practices of those websites or services. The collection, use, or disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Policy. We urge you to read the privacy policies of these third parties.
Our Services are not intended for anyone under the age of 16. If we become aware that we have inadvertently collected personal information from children under the age of 13 without valid parental consent, we will take reasonable steps to delete it as soon as possible. We will delete all information obtained from a teenager aged 13-16 where a teenager, parent or guardian revokes or declines permission. We also comply with other age restrictions and requirements in accordance with applicable laws.
Branderos will protect personal information against such risks as loss or theft, unauthorized access, disclosure, copying, use, modification or destruction, through appropriate security measures, regardless of the format in which it is held. For example, we protect the security of your online transactions on our website by using SSL (Secure Sockets Layer) web server certificates that offer secure communications by encrypting all data going to and from our websites.
The nature of the security safeguards, including physical, organizational, technological and investigative measures, will vary depending on the sensitivity, amount, distribution and format of the information, and the method of storage. All Branderos employees with access to personal information will be contractually required to respect the confidentiality of that information.
You may address a challenge concerning compliance with the Privacy Policy to Branderos’s Privacy Officer (see below).
Branderos has procedures for addressing and responding to all inquiries or complaints from individuals regarding our handling of personal information. We will investigate all complaints received. If a complaint is found to be justified, Branderos will take appropriate measures to resolve the complaint including, if necessary, amending its privacy practices and procedures. An individual will be informed of the outcome of the investigation regarding their complaint. We may seek external advice where appropriate before providing a final response to individual complaints.
Branderos implements a Privacy Management Program to protect your personal information, and to give effect to our commitments under PIPEDA, other applicable legislation, and this Privacy Policy. We regularly review and implement practices and procedures to ensure we:
Branderos will make readily available to individuals specific and understandable information about its practices and procedures relating to the management of personal information. For more information, please contact our Privacy Officer (see below).
We may change this Privacy Policy periodically. If we make changes, we will post amended version on the website and update the “Last Updated” date above. Changes will take effect immediately when we post them. If, in our sole discretion, the changes are material, we may also notify you by sending an email to the email address you have provided to us. By continuing to access or use our Services on or after the “Last Updated” date of the Privacy Policy, you will be deemed to agree to the changes.
Responsibility for compliance with the provisions of this Privacy Policy rests with Richard Toker and Joel Sears. Other individuals within Branderos may be delegated to act on behalf of Richard Toker and Joel Sears or to take responsibility for certain personal information management practices and procedures.
For more information regarding Branderos’ Privacy Policy, practices and procedures, please contact Richard Toker at 416-270-5148 or Joel Sears at 416-200-4108 or info@branderos.ca. Requests for access or amendment of your personal information, or other inquiries or complaints, should be addressed in writing to:
Branderos
23 Wells Street
Toronto, ON M5R 1P1
Attention: Richard Toker and Joel Sears